What industries do you specialize in?
I have experience working with a diverse range of industries, from tech startups to e-commerce businesses.
How do you ensure project quality?
I follow a rigorous testing process and prioritize client feedback to ensure high-quality deliverables.
What are your pricing models?
My pricing is tailored to each project’s specific requirements. I am offering competitive rates and transparent billing.
How long does a typical project take?
Project timelines vary based on scope and complexity. I provide realistic estimates and strive to meet deadlines.
Do you offer ongoing support after project completion?
Yes, I am offering post-launch support and maintenance to ensure your project continues to perform optimally.
What is your communication process like?
I prioritize clear and open communication. I provide regular updates, hold scheduled meetings, and am accessible via email and chat for any queries.
Can you accommodate rush projects?
Yes, I understand the importance of deadlines. While project timelines vary, I do my best to accommodate urgent requests and deliver quality results on time.
Do you provide content creation services?
Absolutely! I am offering comprehensive content creation services, including copywriting, content strategy development, and content optimization for SEO.
How do you handle change requests?
I welcome feedback and revisions throughout the project lifecycle. I have a structured process for handling change requests to ensure they are addressed efficiently without compromising project timelines.
Are your services limited to a specific location?
No, I provide freelance services globally. I have experience working with clients from different regions and time zones.
General stuff
Do you offer other design services?
As I’m not a graphic designer, I personally stick to websites. However, I do work with a number of designers, some of whom are internationally awarded, and can supply other specialist design services when a good fit presents itself. If you’re interested in the design of branding, HTML email templates and all of those good things, please get in touch.
Will you work outside of Brazil?
Yes. I work with clients all over the USA and am supported by a worldwide team – the internet has no borders.
How long does it take to build a WordPress website?
This is a difficult question to answer as every project is different. Different in terms of budgets, complexity of requirements, creativeness of the design, how fast the client is able to feedback and collaborate, etc. However, as a rough guide for your average WordPress project, I would allow 2 weeks for design and 4-6 weeks for development. Usually, a standard WordPress design and development project would be around 6 weeks in total.
Do you offer white label WordPress web development services?
As part of my agency WordPress development service, I’m able to provide services as part of your team or separately but with your name stamped on the product. So in that sense yes I do offer a white label WordPress development and web design service. I’ll build the site in the background and you can take all the credit for it.
Technical stuff
Do you only work with WordPress?
I specialise in websites that run on the WordPress content management system, however, I’m also confident and have worked with Webflow, Drupal, Umbraco and various bespoke website setups.
Can you create staging sites and deploy website to live?
Of course. I can sort out everything from your web hosting environment, domain names and all the techy stuff. Just leave it to me.
Can you host our WordPress website?
It’s most likely I can – unless you’re some kind of mega-corporation with complex needs. I offer UK based, secure, fast and reliable hosting for websites with a UK focused audience. With servers in the same country as your audience, they appreciate the super quick loading speeds.
Can you help us to manage our hosting?
It’s most likely I can yes. If you already hacve a hosting account for your website and you’re happy with it, but you need somebody who can help you to manage it… that’s fine by me. I would just need suitable administrator access to the account.
Can you help with domain names?
Yes, I can help you with domain management and renewal. If you need the domain to be transferred from one registrar e.g. GoDaddy or Squarespace to another, I can help you with that. If you want to repoint your domain names or update the DNS records, I can also sort that out too.
Other stuff
Can I get a quote for a project?
Yes – please feel free to request a quote. We can agree on an hourly, daily or one-off priced project. My pricing is completely transparent upfront and straightforward.
Do you offer website support/maintenance retainers?
I do offer a formal arrangement or retainer for website support services. I aim to make it simple for both my clients and me, there is only a one month notice period and flexible payment options.
Will you sign a Non-Disclosure Agreement?
I often sign NDAs for clients – if you require an agreement such as this please get in touch.
How do I refer a potential new client to you?
Word of mouth is what has kept me in business since 2011. I’m extremely grateful to those who recommend my services. I offer a free hour of support time when you successfully refer a new client to me. I also make connections between my clients and suppliers.